Mining for Business: Turning Service Phone Calls into Opportunities

Instructor-led via Zoom.

Instructor-led via Zoom. Claims are a defining moment in the customer journey. Handle them right, and you've got a fan for life. Mess them up, and you risk losing everything. Transform a potentially negative experience into a positive one that strengthens your bond with your clients. Our course offers a review of a hypothetical claims scenario. Learn best practices for claims handling and how to prevent Errors and Omissions claims.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom. Embarking on the journey of starting or revamping an insurance agency and building a robust clientele is both an exciting and challenging endeavor. If you’re eager to navigate the intricacies of establishing a successful agency and cultivating lasting relationships, our course is tailored just for you.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom.

Instructor-led via Zoom. Two of the rating factors in a homeowners policy are protection class and fire mapping. The student will be provided first-hand information on what protection classes are and how fire mapping rating factors impact the cost of coverage and the ability to place coverage with specific carriers.

Instructor-led via Zoom.

Instructor-led via Zoom. Join us for an enlightening journey and equip yourself with knowledge and practical skills essential for success. The ability to craft tailored and effective policies for individuals is a talent that sets outstanding professionals apart. Our class provides a comprehensive exploration of the principles and practices involved in writing personalized coverage for diverse clients.

Instructor-led via Zoom.

Instructor-led via Zoom. Are you feeling the pinch of this tough market? Maybe you’re an agent or producer struggling to retain customers and close deals? Well, there’s a way to supercharge your sales, build stronger relationships, and retain customers. Our Sales and Marketing course is designed to equip you with conversation skills that close deals, build trust, and turn prospects into loyal customers.

Instructor-led via Zoom. (Hover over "Session Information" for full details)

Curious about what we have to offer? Our monthly FREE Featured Courses are your golden ticket to a sneak peek into our engaging classes. Sign up today to get started on your next learning adventure!

Instructor-led via Zoom. Struggling to approach small businesses in your community as an insurance agent? We’ve got you covered! Our course is designed to equip you with the tools and knowledge to confidently navigate this market. This high-level overview will guide you through identifying niche markets, researching potential clients, and winning their business. Learn how to tailor your approach, stand out from the competition, and build successful relationships with local entrepreneurs.

Instructor-led via Zoom.

"Ask ICA" - Your Go-To Q&A for Insurance Success Have questions about quoting a tricky risk? Struggling to get past those relentless gatekeepers? Confused by a policy endorsement? Look no further than "Ask ICA", the tailored Q&A hour designed specifically for licensed property and casualty insurance agents.